Privacy Policy

This Privacy Policy describes how Vanatics.net (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, create an account, submit or claim a business listing, purchase a listing package, submit a review, contact a business, or otherwise interact with our platform (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a website visitor, registered user, business owner, advertiser, or any individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational updates. We will post the revised version on this page and update the “Last updated” date accordingly.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources depending on how you interact with the platform.

We may use your information to:

• Provide and maintain the directory platform
• Create and manage user accounts
• Publish and manage business listings
• Process listing payments and subscriptions
• Enable messaging between users and businesses
• Moderate reviews and content
• Improve platform functionality
• Comply with legal obligations
• Protect our platform and users from misuse or fraud

What Personal Information We Collect

1. Information You Provide Directly

This may include:

• Name
• Email address
• Phone number
• Business name and business contact details
• Billing information (if purchasing listing packages)
• Account credentials (username and password)
• Business descriptions, images, and other listing content
• Messages submitted through contact forms
• Reviews and ratings

You may choose not to provide certain information, but this may limit your ability to use certain features of the platform.

2. Usage Data (Automatically Collected)

We may automatically collect information about how you access and use the platform, including:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referring website
• General location based on IP

This information helps us improve platform performance and user experience.

3. Information from Third Parties

We may receive information from third-party service providers, such as:

• Payment processors
• Analytics providers
• Hosting providers
• Advertising networks
• Cloud storage providers

Any such information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing the Services

We use your information to:

• Create and manage accounts
• Process listing payments
• Display and promote listings
• Enable messaging and communication
• Provide customer support

Marketing and Communications

We may send promotional emails or service updates. You can unsubscribe from marketing emails at any time.

For users located in the European Economic Area (EEA), the legal basis for processing may include performance of a contract, legitimate interests, or consent in accordance with Article 6 GDPR.

Security and Fraud Prevention

We process information to detect fraudulent activity, unauthorized access, and abuse of the platform.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember user preferences
• Analyze traffic and performance
• Improve user experience

You may control cookie settings through your browser. Disabling cookies may affect certain features of the platform.

How We Disclose Personal Information

We may share your information with:

• Service providers who support our platform (hosting, payment processing, analytics, IT services)
• Business partners for advertising and promotional purposes
• Legal authorities where required by law
• Affiliates within our corporate structure

We do not sell personal data in the traditional sense. We do not use sensitive personal data to infer characteristics without consent.

Third-Party Links

The platform may contain links to third-party websites, including business listings. We are not responsible for the privacy practices of external websites. You should review their privacy policies separately.

Children’s Data

The platform is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

• Maintain user accounts
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Request data portability
• Withdraw consent
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the contact information below.

International Users

Your information may be transferred and processed outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses under GDPR to ensure adequate data protection.

Complaints

If you have concerns about how we process your personal data, please contact us first. If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us via the contact form on Vanatics.net.